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Erklärung zur Barrierefreiheit

Erklärung zur Barrierefreiheit

Name of the organization: Webropol

Web address or name of the service: Webropol 3.0 survey and report (shared as link)

Digital service was audited by Annanpura Oy

This statement was created on 23 September 2019

  • Current accessibility standard:
    WCAG 2.1, AA-level
  • Current accessibility state:
    The audited service complies with most of the critical A and AA level accessibility criteria

Some accessibility gaps may still be found in surveys and report links. We apologize for these shortcomings. If you find an accessibility issue in the survey or report shared as link, that is not listed below, please contact us.

This statement is updated monthly as fixes become available.

Accessibility issues

Webropol survey

  • Fourfold table questions inaccessible with keyboard
    – All the fourfold table questions in the form are operable only with a mouse. This means that people using a keyboard or other control device using keyboard interface cannot answer these questions.
    – WCAG 2.1.1 Keyboard (Level A)
  • Purpose of input is not identified
    – There are input fields for entering personal information such as name, address etc. but these form elements lack proper autocomplete attributes in the HTML code that would make entering the information easier for users.
    – 1.3.5 Identify Input Purpose (Level AA)
  • Complicated grid questions
    – Even though the HTML markup in the matrix questions is implemented correctly and with full compliance to the WCAG requirements, it is worth recognizing that these types of questions are usually not recommended to be used because matrix questions require outstanding cognitive skills and advanced understanding of web page semantics from screen reader users. Grid questions are complicated to understand also for people with low vision or cognitive impairments. Selection question and multiselection question types can be used instead of matrix question types on the survey.

Report shared as link

  • Colour as the only distinguishing element
    – The options in fourfold question type graphs are distinguishable only by their colour. This makes it impossible for some colour blind persons to understand the presentation. Also, people with low vision have difficulties in distinguishing various colours.
    – WCAG: 1.4.1 Use of colour (LevelA)
  • Hierarchy not presented in data table
    – Even though all the results are available in the data table for hierarchical question type, the various levels of hierarchy are not available for screen reader users. This makes understanding the structure difficult for visually impaired screen reader users.
    – WCAG 1.3.1 Info and Relationships (Level A)


You can send accessibility feedback by:

If you encounter accessibility problems with this service, send feedback first to the administrator of the service. It may take up to 14 days to receive an answer. Should you not be happy with the answer or you will not receive an answer in two weeks, you can contact the authority.

Contact information for the country authorities:

The Federal Government Commissioner for Matters relating to Persons with Disabilities
E-Mail: info@schlichtungsstelle-bgg.de
Telephone: 030 18 527 2805

Additional information regarding the accessibility of this service

The accessibility audit was conducted using the default settings of the service. Creators of individual surveys or report may use settings that affect the level of accessibility by selecting, for example, text and background colours that do not comply with the WCAG criteria.